Processing & Shipping

CURRENT ANTICIPATED PROCESSING TIME:

Processing time for all orders prior to shipment for October 2018 is 5 to 7 business days.  This does not include holidays or weekends.  This is an estimation only, as processing time fluctuates with order volume.

I will be at Walt Disney World for my BIRTHDAY from October 19 to 22.  Come see me in the parks! Order processing will be temporarily suspended from October 18 to 23rd.


Detailed shipping information:

• Processing time - All Orders

• Billing and Shipping addresses

• Payment via Paypal

• Can you get my order to me on time?

• Upgraded Priority Mail

• First Class Shipping details

• International Shipping

• Can you ship to my hotel or resort?

• I have not received my order.

• My order arrived late and I do not need it.


Processing Time

Processing time is the time it takes to prepare your package for shipment, and fluctuates with order volume.  Processing time can be longer during times of high order volume, such as peak vacation season, when an active sale or coupon is posted, or when new designs release.  Please check the red text at the top of this page for a current estimate of processing time. I ship packages on average 3 to 4 times per week, Monday through Friday, unless a holiday falls on one of those days.  I typically do not ship on holidays or weekends.

If you have placed multiple orders and would like to combine shipping, please send me an email!  I'm happy to refund double shipping costs and combine orders into one shipment.  However, I do not always see that a guest has placed more than one order, and I also do not see notes added to an order until that order is printed and ready to be processed.  If you place a second order and leave a note "Please ship with previous order" I may not see that until AFTER your first order has shipped!  Orders with upgraded shipping are processed first, and orders with standard shipping are processed in the order which they are received.


Billing and Shipping Addresses

During checkout, there is a field for your Billing Address (attached to the payment method used when you pay via Paypal), and below that a checkbox that says "I want to ship to this address."   Leaving this box checked by default will bypass the Shipping Address field.

If you want to ship to a different address, please UNCHECK this box, there is also a field for a Shipping Address if it differs from your Billing Address; i.e. shipping to a hotel or resort, to a friend, to a client, etc.

Please provide the correct shipping address during checkout here on THIS WEBSITE, not on Paypal.   It is not uncommon for guests to use a family member's Paypal account, a Paypal account attached to a business, or for travel agents to place an order for one of their guests.  It's also common for someone to move and forget to update their profile information on Paypal.  For this reason, the address you have on file with Paypal will be disregarded, and I will always default to the shipping information provided during checkout here. 


Payment Options

1.  CREDIT CARD - You can pay with a credit card, which is processed by Braintree, a Paypal service.  I do not see your credit card information, your information is kept secure.   You do not need to have a registered Paypal account to use this payment option.  

2.  PAYPAL - You can also pay with a Paypal account if you are a registered users.  After filling in your billing and shipping information, select your shipping method, and pay via Paypal in the popup window that appears after you

 

 I highly recommend you consider opening a Paypal account if you do not already have one.  Paypal allows you to pay at thousands of shops online while keeping your financial information safe and secure, instead of entering your credit card number at every shop you visit.  Paypal also has buyer and seller protection.    As a Paypal merchant, I DO NOT see any of your financial information, I only see your name, address, and email.  Pretty cool, eh?


 Can you get my order to me on time?

I will do my very best!  Please remember that I am not a big corporation with an army of workers in distribution centers around the country fulfilling orders.  I am one person, supplying a huge number of Disney vacationers with decals for their MagicBands.  With that said, I will do everything I can to get your order to you in a timely manner.

Sometimes USPS loses or mishandles mail.  If it becomes clear that an order has been lost, I will gladly re-ship.

Evenings and weekends are family time.   I'm a work-from-home Mom, so "regular business hours" don't really exist in my life!  I try to devote weekday mornings to answering emails and processing orders.  Like many parents who work from home, I wear a lot of different hats.   When my kids get off the bus, my focus is on them.  This means that I choose not to be at my desk in the afternoons or evenings.   I hope you can be respectful of that choice.  

If your trip is less than 30 days away, please leave a note during checkout with the date you are leaving so I'm aware of your travel dates when processing your order.  During times of high order volume, processing sometimes takes longer.   Please check the top of this page for any updates processing time and potential shipping delays.

If your trip is less than 2 weeks away, please upgrade your shipping to Priority Mail, and leave a note during checkout with the date you are leaving for your trip. You can also choose to have your order ship directly to your hotel or resort in Florida.  This option is available during checkout.

If your trip is less than 1 week away, order at your own risk.  On-time delivery is possible with Priority Mail, but not guaranteed.


Priority Mail

If your vacation is in less than 2 weeks, Priority Mail is recommended!  If your vacation is in less than 2 weeks and you choose a First Class shipping option, your order may not arrive on time.    If your vacation is in less than 8 days, it is still possible for an order to reach you, but you are assuming the risk that your order may not arrive on time.  

I do my very best to ship Priority mail orders as soon as possible, excluding weekends and holidays.  However, as a rule of thumb, please plan on my current posted processing time to apply to your order.  Check the red message at the top of this page for a current up-to-date projected processing time.

You will receive an email from PayPal with your tracking number when your shipping label is generated.  This is NOT an indication that your order has shipped, simply that I have created a shipping label.  You will receive an additional email from my website when your order has physically shipped.  Tracking emails are sent to the email address that you have on file with Paypal.

Priority mail orders typically arrive in 2 to 4 business days from the shipment date.  However, orders can take longer to arrive.  US Postal delays are beyond my control, and for this reason I am not able to guarantee delivery dates.   If it becomes clear that an order has been lost in the mail or a shipment will not arrive by the date needed, I will refund your order minus shipping costs.  Flat Rate Priority Mail is $6.44, and includes insurance up to $50.00, tracking and delivery confirmation.


First Class Shipping:

All orders ship to the address you provide via the My Fantasy Bands website.  Paypal is my payment portal only, and I will always default to the address provided during checkout here.  

Orders shipped with a First Class stamp do not include tracking or insurance.  These orders ship in a standard #10 business envelope with a good old-fashioned First Class stamp!

Orders shipped via First Class with tracking ship in a flat mailer.  The addition of tracking does not speed up delivery process, it simply allows you to track your order.  If you paid for tracking, you will receive an email from PayPal with your tracking number when your shipping label is generated.  This is NOT an indication that your order has shipped, simply that I have created a shipping label.  You will receive an additional email from my website when your order has physically shipped.  Tracking emails are sent to the email address that you have on file with Paypal. Once shipped, orders within the lower 48 states generally arrive within a week, but can take longer.  If your order has not arrived within 2 weeks of the shipment date, please contact me.

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International Orders:

International orders ship via USPS First Class International mail, with a First Class International STAMP (no tracking).  Delivery time can take anywhere from 2 to 4 weeks to arrive from shipment date, but this is only an estimate. Mail processing through customs varies by country, can be unpredictable, and USPS does not guarantee ANY delivery dates or times for international shipping.

Please contact me if you have not received your order within 30 days of shipment.

Many International customers choose to have their orders shipped directly to their hotel or resort in Florida.  


Can you ship to my hotel or resort?

Yes, I can.  Please be aware that Disney is now charging $5 to process and deliver any and all packages to guests on property, regardless of package size or carrier.  This fee is your responsibility.  

To ship to a Disney hotel:  Please leave a note during checkout with the following information.  

  1. Name of resort
  2. Name your reservation is under
  3. Check-in date

You can find this order notes field near the end of the Order Confirmation section during checkout, directly below your Payment Options. 

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Other Hotels: If you are not staying at a Disney resort, check with your off-property resort or hotel for their mail procedures.  Any mail handling fees charged by your hotel are your responsibility.  

Vacation Rentals: Please check with your rental agency or vacation rental owner for mail procedures.  Orders shipped to a residential vacation rental have occasionally been returned to me because the mail man knows this home is a vacation rental and assumes the package is mis-addressed.  It may be best to ship packages to a rental agency office, or to a local post office for "General Delivery" rather than shipping to a vacation rental home.  


I have not received my order.

Please check the status of your order by logging into your account.  Order confirmation emails are automatically sent out when payment for an order is received, as well as when an order is completed and shipped.  Be sure to check all of your spam folders.

Fun fact:  The United States Postal Service handled 154.2 BILLION pieces of mail last year!  A huge chunk of that mail is generated by small businesses just like mine!  By shopping with my small business, you're not only helping out my family, but you're helping out the USPS family as well! With such a large number of packages and envelopes to deliver, shipping and delivery delays sometimes happen, and occasionally an order gets lost in the mail.

If you opted for First Class shipping, your delivery address is in the United States, and it has been two weeks since your order shipped, please contact me.  I am happy to re-ship your order if it has become lost in the mail or otherwise mishandled by the postal service.  

International guests, please allow up to 4 weeks from the shipment date for your order to arrive.

If you selected Priority Mail as your shipping option and your package does not arrive in time for your vacation, please return your package to me at your earliest convenience (which may be after your vacation is over and you are back home).  When I am in receipt of the returned package, I will issue a full refund for unused decals, minus shipping.


My order arrived late and/or I no longer need it.

I'm so sorry that your order did not arrive in time for your vacation.  I hope you had a magical time regardless!  You can return any order in new and unused condition for a full refund, minus shipping costs.  Please contact me for return instructions.  Your refund will be issued when I am in receipt of the returned package and have verified that your decals are new and unused.